Donating Goods


250-480-4006 ext. 204 | | Donation Guideline | Furniture pick-up form

WIN is grateful for donations of gently used clothing for folks of all genders, including kid’s clothing, along with accessories, jewelry, books, linens, toys, furniture, and household items. Donations are used directly to support women in need through our Gift Certificate and New Start Programs. Items not used in these 2 programs are sold in our resale shops, funding 3 more programs for women in our community. Please see our Donation Guidelines for more details.


Housewares, Clothing & Linen Donation

555 Ardersier Road - MAP
Hours of Operation: 
Monday to Sunday 9AM-5PM*
*Furniture items only accepted until 4pm
Closed Statutory Holidays

Hillside Centre Guest Services

(Clothing & Linen Donations ONLY) - MAP
Hours of Operation:
Mon-Tue, Sat-Sun 9:30AM to 5:30PM
Wed-Fri 9:30AM to 9PM

Estate Donations

We are grateful for donations of estates. To arrange a pick-up for an estate, please contact us at for more information or call us at 250-480-4006 ext. 204. 


As we do not use any government funding, we rely on the sales in our stores to be able to run the programs for women in our community. We need to have high quality standards for the furniture that we accept. The cost to repair, recycle or dispose of unusable furniture is not affordable for us. Please also be aware that we may not be able to accept some pieces due to our limited warehouse and store space and we can only accept upholstered furniture from pet free and smoke free homes. To get a better idea if your item will be accepted, please email photos of your donations to , and you can also refer to our donation guidelines for more info!

WIN shops Donations

We are currently unable to accept donations at our Langford, Westside, Pandora, and Cook stores due to a lack of storage availability. We have had many generous offers of donations and we are looking for solutions. Like us on Facebook to be updated about how to donate to WIN. Thank you for your support!