Victoria & Area Counseling Resources and Referrals

Adult Addictions Community Treatment Services.
2nd floor, 1250 Quadra
Day and evening support groups for men and women are available as well as daytime co-ed intensive educational groups, individual counselling and gender specific intensive day treatment. Referral to other specialized programs, such as residential, supportive recovery and Victoria Withdrawal Management Services can be arranged as needed.

Artemis Place (female youth only)
Counseling, educational alternatives, life skills, anger management, conflict resolution tools, academic support, childcare referrals, support for substance abuse issues, for at-risk adolescent girls aged 15-19 who reside within the greater Victoria School District.

BC Families in Transition
812 Broughton St
Services and counseling programs available at a cost (dependent upon income) include: budgeting, "caught in the middle" group, parenting programs, and Teen Life Counseling.

Beacon Community Services
2717 Quadra St
Counseling, advocacy/liaison, childcare referrals, emergency shelter for youth, assistance with clothing and household goods, employment services including a youth employment program, Peninsula Best Babies group for moms, Early Years services (including licensed child care) and a variety of pre-school programs & parent/kid drop-ins, other volunteer services including medical drives.

Boys & Girls Club of Greater Victoria
Suite 301-1195 Esquimalt Road
Provides a variety of social, educational and recreational programming including licensed out-of-school care and summer camps, outdoor experiential programs, parenting support, youth leadership development, programs supporting youth at risk and youth justice programs.

Burnside Gorge Community Centre
471 Cecelia Rd
Provides parent and child drop in programs, a free weekly family dinner, access to a resource room with food and clothing. Support services include school and community based counselling for families who struggle with parenting (including C'Nex, designed to assist families whose children have been or may be taken into care), financial crisis and homelessness, and other barriers to meeting children's needs. Outreach services to vulnerable youth includes a program for youth transitioning from Government care to independence. Our child care programs offer Preschool, out-of-school care, winter, spring and summer day camps. The Family Self-Sufficiency (FSS) Program works with families for up to three years to increase their employment and financial skills and build savings.

Citizens' Counselling Centre
941 Kings Rd
Individual, couples and group counselling for adults. All counselling offered on a sliding fee scale, based on family income and provided by trained and supervised volunteer counsellors.

Community Living Victoria
3861 Cedar Hill Cross Road
Employment services, housing referrals, counseling and advocacy services for individuals with developmental disabilities and their families including in-home assistance for parents with disabilities.

Cool Aid
102-749 Pandora Avenue (admin office)
Can refer clients to most services they need. Provides assistance with health care at community health and dental clinic (low-coast or free), has a community casual labour pool, downtown activity centre with internet access, coffee in the AM, games and other activities, REES (Research, Education, Employment and Support) Network- for people with mental illness & their family members which provides training, peer support, opportunities for education, community integration, and life enrichment.

Cridge Centre for the Family
1307 Hillside ave
Provider of supportive transitional housing (lower than market rents) for families transitioning from crisis and instability to self-sufficiency, counseling and support for families in residence including children's and family counseling, seniors' housing, childcare, support/housing/community-building for people living with brain injuries, and respite care referral service for parents of children with disabilities.

Elderly Outreach Service
Elderly outreach service provides assessment, treatment and follow-up services for adults over the age of 65 who are experiencing late-onset mental health challenges. Elderly outreach services provides education to families, caregivers, homemakers, Long-Term Care staff and physicians about the care and treatment of elderly persons with mental illness. Individuals or families can access this service without a referral.

Esquimalt Military Family Resource Center
PO box 17000 Station Forces
24hr info line: 250-363-2640
Provides support for military families during emergencies including short-term intervention and crisis support and assistance with the creation of an Emergency Childcare Plan. Also provides short-term counseling and self-help groups, referrals, and assistance with childcare.

Foundation House (Men only)
536 Cecilia Rd
Residential recovery home/treatment program for men aged 18+ who are recovering from drug and alcohol addiction-stay 3-12 months at an accessible cost.

Hulitan Social Service Society
902A Caledonia Ave
Counseling, advocacy/liaison services for First Nations children and families.

Inter-Cultural Association of Greater Victoria
930 Balmoral Rd
Support, information, and referral for Immigrants and Refugees in areas such as Employment, Health Care, Human Rights, Housing, Education (adults and school-aged children), Canadian Law, Income Tax, Child Care & Family Concerns, Social Benefits, Citizenship, Community Resources, Dealing with Isolation and Culture Shock. Support groups available for immigrant and refugee women, men, seniors, and youth. Individual and family support for newcomers. Interpretation and translation services available.

James Bay Community Project
547 Michigan St.
Food hampers, low-cost hot meals, public computer access, community library, seniors' group, parent/child drop-in groups, primary health care centre.

John Howard Society of Victoria
2675 Bridge St
BladeRunners Program for women and men  aged 17 to 30 interested in working in construction or hospitality. Cannot be EI eligible, in school or working. Provides safety training, life skills and employment support. Kidstart Mentoring Program for youth at risk of criminal involvement. Promotes opportunities to engage in healthy activities. Community Justice Initiatives is an innovative out of court process based on Restorative Justice practices. Referrals come from Saanich police. Community Outreach and Drop-In Referral Services provides referral/information services to prisoners and ex-prisoners, their families and the general public.

Men's Trauma Centre (male only)
102-1022 Pandora Ave.
For adult men and mature male youth who have experienced sexual abuse or other trauma. Individual and group counseling, advocacy services offered. Short-term support for loved ones/partners also available.

Metis Community Services
345 Wale Rd
Counseling, advocacy and other support for Metis people of Vancouver Island with a focus on children & families.

NIL TU,O Child and Family Services Society 

1-2475 Mt Newton Cross rd
Toll-free 1-888-744-1422
Provides respite care to temporarily relieve parents who are dealing with stress & challenges of parenting and in-home support for parents re: organizing & maintaining the family unit, budgeting & life skills. Advocacy and referrals also available.

Pacific Centre Family Services Association
email youth counseling at
Employment, counseling, and advocacy services available, including programs for youth & families, women who have experienced abuse and men who have behaved abusively in an intimate relationship. Also offers crisis intervention and drug and alcohol outpatient treatment. email youth counseling at

Phoenix Community Services
Provides child/youth and adult day programs, a family development program, an adoptions and guardianship program which supports children who are permanently in the care of MCFD, and community living programs which include but are not limited to community access, social and communication skill development, behaviour management, life skills, advocacy, transition planning support, and parenting support.

PEERS Victoria Resource Centre
Resource society for sex trade workers. Late-night mobile outreach includes warm beverages and foods, access to nurse & doctor and other services. Offer assistance with: finding housing/emergency shelter, transition to other work (6-month program and some scholarships available).

Quadra Village Community Centre
901 Kings Rd
Family and parenting groups and support, free clothing and small housewares, toy lending library for program participants, assistance with food access and a community hot lunch Thursdays for $3

Saanich Neighbourhood Place
3100 Tillicum Rd (Pearkes Recreation Centre)
Offers a clothing exchange, emergency food cupboard, resource library, parenting programs, pre-and-post-natal programs and family drop-in time and activities.

Salvation Army
2695 Quadra (250-386-8521) – community office
595 Johnson (250-384-3396)—downtown location.
Offers assistance with meals, food hampers, clothing and household goods, employment services, housing referrals, counseling, advocacy, emergency shelter (men only), emergency travel vouchers and bus tickets, and chapel services.

Sooke Crisis and Referral Centre
2043 Church Rd
Offers food hampers and resource referrals.

Vancouver Island Crisis Line
24 hr crisis information and resources line

24 hr multilingual phone line for victims of any crime. Offers crisis support and referrals, information on the justice system, resources, victim services.

Victoria Immigrant and Refugee Centre Society
3rd flr, 637 Bay St
Offers assistance with clothing needs, employment services, housing referrals, counseling, and childcare referrals, a free legal clinic, settlement workers who help with immigration and citizenship and translation/interpretation, youth programs and free computer classes.

Victoria Innovative Seniors Treatment Approach (VISTA)
2828 Nanaimo St.
Resources for older adults dealing with day-to-day problems of alcohol and other drugs including prescription, elder abuse issues, and mental health issues.

Victoria Native Friendship Centre
231 Regina Avenue
Aims to provide First Nations people with services and information designed to enhance traditional values and cultures. Includes a food box program, housing referrals, counseling, access to medical advice, and other referrals.

Victoria Pregnancy Centre
112 - 826 North Park Street
Committed to helping both men and women before, during, and after pregnancies. Services include pregnancy tests, pregnancy options counselling, childbirth education classes, maternity wear, baby clothes & supplies, support groups as well as grief counselling for post abortion & pregnancy loss.

Victoria Single Parent Resource Centre
602 Gorge Rd East
Offers clothing, some household goods, counseling, parenting programs and support groups, a waiting list for washers and dryers, and housing referrals.

Victoria Sexual Assault Centre
511-620 View St
250-383-3232 – CRISIS/INFO LINE
Offers counseling and advocacy, sexual assault response team, hospital and court accompaniment to women who have experienced sexual assault. Also runs a prevention program for youth.

Victoria Youth Empowerment Society (YES)
533 Yates St
Offers meals, shelter, employment services, housing referrals, counseling, advocacy, laundry facilities, showers, a mental health liaison, liaison for sexually exploited youth, family support for caregivers in crisis, specialized youth detox and a street outreach team.

851 Broughton
Offers meals, emergency shelter, clothing, housing referrals, counseling services, supported independent living, a Crystal Meth Prevention Project, and mobile street outreach.

Women’s Peer Support Group
Fernwood Community Centre (1240 Gladstone Ave, Victoria BC
Our free, drop-in group meets every Tuesday from 7-8:30pm. We offer a place of community and acceptance for women ages 25+ who live with a mental health condition such as bipolar disorder, schizophrenia, anxiety, and/or depression. New participants welcome any time.