Victoria & Area Community Resources, A-Z
Adult Addictions Community Treatment Services
2nd floor, 1250 Quadra
Addictions counseling, support groups, educational groups. For those with concurrent disorders and those affected by another’s substance use.
AIDS Vancouver Island (AVI)
3rd Floor - Access Health Centre- 713 Johnson St.
Members-only drop-in, weekly clinic, blood testing, assistance with transit tickets/bus passes, street outreach (needle exchange, harm reduction info, testing, needle disposal). Men's wellness program offers support, information and outreach to Gay, Bi and men who have sex with men (in order to reduce their risk of infection and promote wellness) as well as HIV+ gay or bisexual men.
Alcohol and Drug Information Referral Line
24-hr multilingual phone line for anyone concerned about substance misuse and addication. Confidential support, information about and referral to recovery resources across the province.
Anawim Companion Society
973 Caledonia St
Serves food Mon, Tues, Thurs, Sat: 10am-5pm, Wed & Fri: 10am-8pm. For dinner, sign in by 2pm and be at the house by 4pm. Also provides laundry and showers Mon-Fri 10am-3pm and Saturdays 10am-2pm.
Counseling, educational alternatives, life skills, anger management, conflict resolution tools, academic support, childcare referrals, support for substance abuse issues, for at-risk adolescent girls aged 15-19 who reside within the greater Victoria School District.
BC Families in Transition
812 Broughton St
services and counseling programs available at a cost (dependent upon income) include: budgeting, "caught in the middle" group, parenting programs, and Teen Life Counseling.
Beacon Community Services
2723 Quadra St
Counseling, advocacy/liaison, childcare referrals, emergency shelter for youth, assistance with clothing and household goods, employment services including a youth employment program, Peninsula Best Babies group for moms, Early Years services (including licensed child care) and a variety of pre-school programs & parent/kid drop-ins, other volunteer services including medical drives.
Boys & Girls Club of Greater Victoria
Suite 301-1195 Esquimalt Road
Provides a variety of social, educational and recreational programming including licensed out-of-school care and summer camps, outdoor experiential programs, parenting support, youth leadership development, programs supporting youth at risk and youth justice programs.
Bridges For Women
320-1175 Cook St
Employment program designed to foster confidence and independence & increase employment options for women facing employment barriers due to having experienced violence/abuse. Bridges For Women Online: web-based employability program (1-866-896-3356). Bridges Victoria Community Handbook is an excellent guide to local resources.
Burnside-Gorge Community Centre
471 Cecelia Rd
Provides parent and child drop in programs, a free weekly family dinner, access to a resource room with food and clothing. Support services include school and community based counselling for families who struggle with parenting (including C'Nex, designed to assist families whose children have been or may be taken into care), financial crisis and homelessness, and other barriers to meeting children's needs. Outreach services to vulnerable youth includes a program for youth transitioning from Government care to independence. Our child care programs offer Preschool, out-of-school care, winter, spring and summer day camps. The Family Self-Sufficiency (FSS) Program works with families for up to three years to increase their employment and financial skills and build savings.
Capital Families Association
2764 Jacklin Ave
Baked goods available free every Friday morning, Good Food Box available at low cost, clothing exchange available for kids ages 0-6 (for older kids and parents occasionally), childcare and childcare referrals, parenting & drop-in programs available, bus tickets available for those unable to attend events due to financial/transportation limitations.
Capital Region Housing Corporation
631 Fisgard Street
A non-profit provider of over 1200 rental units of affordable housing in the Capital Regional District of Victoria, BC which provides affordable housing (including some wheelchair-modified units) for families with low to moderate incomes, seniors with low to moderate incomes, and persons in receipt of a disability income.
Casa Maria Emergency Housing Society
12-1241 Balmoral Rd
Subsidized housing for families who are in crisis/displaced.
Child Care Subsidy (Gov't of BC – Ministry if Child and Family Development)
Child Care Subsidy Service Centre
PO Box 9953 Stn Prov Govt
Assistance with child care costs.
Citizens' Counselling Centre
941 Kings Rd
Individual, couples and group counselling for adults. All counselling offered on a sliding fee scaled based on family income and provided by trained and supervised volunteer counsellors.
Community Living Victoria
3861 Cedar Hill Cross Road
Employment services, housing and advocacy services for individuals with developmental disabilities and their families including in-home assistance for parents with disabilities.
102-749 Pandora Avenue (admin office)
Can refer clients to most services they need. Provides assistance with health care at community health and dental clinic (low-coast or free), has a community casual labour pool, downtown activity centre with internet access, coffee in the AM, games and other activities, REES (Research, Education, Employment and Support) Network- for people with mental illness & their family members which provides training, peer support, opportunities for education, community integration, and life enrichment.
Co-Operative Housing Federation of BC, Victoria Office
330-1105 Pandora Ave
Provides info on co-operative housing, online list of co-ops, and support for existing co-ops.
Cridge Centre for the Family
1307 Hillside Ave
Provider of supportive transitional housing (lower than market rents) for families transitioning from crisis and instability to self-sufficiency, counseling and support for families in residence including children's and family counseling, seniors' housing, childcare, support/housing/community-building for people living with brain injuries, and respite care referral service for parents of children with disabilities.
A library of pre-recorded messages prepared by lawyers to inform the public on various legal topics.
Elderly Outreach Service
2828 Nanaimo St
Counseling and advocacy for resource for elderly people with age-related mental health problems including assessment, treatment planning, and follow-up, consultation with facilities, caregivers, health professionals & other agencies, education for families, caregiver & others.
Esquimalt Neighbourhood House Society
511 Constance Ave
Family Resource programs with a focus on parent support, children’s early learning, pre and post natal services, individual parenting support; & Supportive Adult Counselling and Youth & Family Counselling; & Seniors Services to help seniors to remain living in their home
Fairfield–Gonzales Community Association
1330 Fairfield Road
Preschools, out of school care, recreational programs, family drop-ins in AM for kids 0-5yrs, youth drop-in, monthly clothing swap, public computer Mon-Sat, community link school based youth and family counseling, facility rentals, emergency reception centre.
Fernwood Neighbourhood Resource Group
1240 Gladstone Ave
Recreation programs, family support services/programs, housing referrals, childcare, Best Babies prenatal nutrition program.
First Citizens' Fund
200-506 Fort St
Perpetual fund established by the province of BC to enhance culture, education and economic development opportunities for First Nations people including a bursary fund, business loans, and elder transportation fund to offset cost of travel to heritage & cultural events.
Foundation House (Men only)
536 Cecilia Rd
Residential recovery home/treatment program for men aged 18+ who are recovering from drug and alcohol addiction-stay 3-12 months at an accessible cost.
Food Not Bombs
Free vegan meal Sundays at 3pm. Call for location
Goldstream/Westshore Food Bank
2602 Station Ave
Provides Westshore residents with food hampers.
Good Food Box
250-381-1552 ext. 172
Boxes of fresh local produce available monthly. $6, $12 or $18 Fruit and Veggie Box, $15 All Fruit Box, $18 Organic Box.
Hulitan Social Service Society
902A Caledonia Ave
Counseling, advocacy/liaison services for First Nations children and families.
Independent Living Housing Society of Greater Victoria
101-367 Burnide Rd. East
Provides homes and support to people with physical and/or cognitive disabilities that maintain and enhance independent lifestyles.
Inter-Cultural Association of Greater Victoria
930 Balmoral Rd
Support, information, and referral for Immigrants and Refugees in areas such as Employment, Health Care, Human Rights, Housing, Education (adults and school-aged children), Canadian Law, Income Tax, Child Care & Family Concerns, Social Benefits, Citizenship, Community Resources, Dealing with Isolation and Culture Shock. Support groups available for immigrant and refugee women, men, seniors, and youth. Individual and family support for newcomers. Interpretation and translation services available.
Job Options BC
Sprott-Shaw Community College
2621 Douglas St., Second Floor
A program designed for unemployed adults who are not collecting EI, which provides paid training and work experience for eligible adults who are unemployed and not collecting EI. Contact above for more information.
James Bay Community Project
547 Michigan St.
Community closet thrift store, Victoria youth clinic, youth outreach, public computer access, community library, seniors' group, parent/child drop-in groups.
John Howard Society of Victoria
2675 Bridge St
BladeRunners Program for women and men aged 17 to 30 who are interested in working in construction or hospitality (cannot be EI eligible, in school, or working). Provides safety training, life skills and employment support. Kidstart Mentoring Program for youth at risk of criminal involvement. Promotes opportunities to engage in healthy activities. Community Justice Initiatives is an innovative out of court process based on Restorative Justice practices. Referrals come from Saanich police. Community Outreach and Drop-In Referral Services provides referral/information services to prisoners and ex-prisoners, their families and the general public.
Kiwanis Emergency Youth Shelter (KEYS)
2117 Vancouver St.
Emergency overnight shelter for youth ages 13-18 with no safe place to stay- up to 7 nights with consent of legal guardian. Housing referrals, counseling, advocacy, and family support services available as well.
Lawyer Referral Service
Service for people who are not sure if they have a legal problem and people who need a lawyer but don't know one.
Legal Services Society
200-747 Fort St
Legal services and information clinics for people who cannot afford a lawyer.
M'akola Housing Society
3016 Cedar Hill Rd
Affordable housing for First Nations families living off-reserve in urban areas of Vancouver Island.
Margaret Laurence House
Safe, supportive second-stage housing up to one year for women with children who have left an abusive partner, are out of acute crisis and be free of or in recovery for substance abuse. Counseling and advocacy/liaison services available, also available to women who are unable to get in due to limited space.
Meals on Wheels
Nourishing, low-coast meals delivered to the homes of people not able to care for their own nutritional requirements delivered by volunteers who are trained to respond appropriately in emergency situations.
Medical Services Plan
Province of BC medical coverage.
Men's Trauma Centre (male only)
102-1022 Pandora Ave.
For adult men and mature male youth who have experienced sexual abuse or other trauma. Individual and group counseling, advocacy services offered. Short-term support for loved ones/partners also available.
Metis Community Services
345 Wale Rd
Counseling, advocacy and other support for Metis people of Vancouver Island with a focus on children & families.
Military Family Resource Center
PO box 17000 Station Forces
24hr info line: 250-363-2640
Provides support for military families during emergencies including short-term intervention and crisis support and assistance with the creation of an Emergency Childcare Plan. Also provides short-term counseling and self-help groups, referrals, and assistance with childcare.
Mustard Seed Street Church
Free meals, food hampers and a clothing room, as well as a free hairdresser and Sunday Service. Please note: all the free meals (except our Family Dinners), clothing room (except for emergencies), hairdresser (except for our hamper recipients) (with some exceptions) have been suspended since Nov, 2014. Some, if not all will, be reinstated in the near future.
NIL TUTU,O Child and Family Services Society
1-2475 Mt Newton Cross rd
Provides respite care to temporarily relieve parents who are dealing with stress & challenges of parenting and in-home support for parents re: organizing & maintaining the family unit, budgeting & life skills. Advocacy and referrals also available.
Our Place is a unique inner-city community centre serving Greater Victoria’s most vulnerable: working poor, impoverished elderly, mentally and physically challenged, addicted and the homeless. Individuals and businesses provide the majority of financial support for its programs and services. Our Place provides over 1,600 free hot meals per day, hot showers, education, job skills, free clothing, counseling and outreach services, plus 45 transitional housing units. Most importantly, it provides a sense of hope and belonging to our neighbours in need.
Out Of The Rain Youth Night Shelter
Emergency overnight shelter for youth- opens at 10PM. Mondays: St John's Hall (925 Balmoral); Tuesdays: First Metropolitan (932 Balmoral); Wednesdays: St Andrews Presbyterian (680 Courtenay); Thursdays: Fernwood Community Centre (1240 Gladstone)- no pets at this location; Fridays: Boys & Girls Club (1240 Yates)
Saturdays: YW/YMCA 851 Broughton; Sundays: Downtown Community Activity Centre (755 Pandora)- no pets at this location.
Pacific Centre Family Services Association
email youth counseling at firstname.lastname@example.org.
Employment, counseling, and advocacy services available, including programs for youth & families, women who have experienced abuse and men who have behaved abusively in an intimate relationship. Also offers crisis intervention and drug and alcohol outpatient treatment. email youth counseling at email@example.com.
Pacifica Housing Advisory Association
827 Fisgard St
Good quality rental housing for low income families and persons with disabilities through the British Columbian non-profit Rental Housing Program (funded by BC government), and outreach services for the homeless and "hard-to-house" in downtown Victoria.
PEERS (Prostitutes Empowerment Education and Resource Society)
Resource society for sex trade workers. Late-night mobile outreach includes warm beverages and foods, access to nurse & doctor and other services. Offer assistance with: finding housing/emergency shelter, transition to other work (6-month program and some scholarships available).
Phoenix Community Services
Provides child/youth and adult day programs, a family development program, an adoptions and guardianship program which supports children who are permanently in the care of MCFD, and community living programs which include but are not limited to community access, social and communication skill development, behaviour management, life skills, advocacy, transition planning support, and parenting support.
Problem Gambling Help Line
24hr multilingual phone line for anyone concerned about problem gambling. Confidential support, information about and referral to free counsellors and programs across the province.
Project Literacy Victoria
930A Yates St
Offer training and support to volunteers who provide educational support for adults working to improve their literacy.
Quadra Village Community Center
901 Kings Rd
Family and parenting groups and support, free clothing and small housewares, toy lending library for program participants, assistance with food access and a community hot lunch on Thursdays for $3. Free computers with limited printing, photocopying, faxing, scanning and a public telephone.
Rock Bay Landing
535 Ellice St
Offers overnight shelter, meals, clothing, laundry facilities, showers, and hygiene products.
Saanich Native Support Program
7449 West Saanich Rd
Resource society for First Nations people. Offers assistance with and education about restorative justice practices, community & family conferences and fundraising. Also offers youth programs and court support.
Saanich Neighbourhood Place
3100 Tillicum Rd (Pearkes Recreation Centre)
Offers a clothing exchange, emergency food cupboard, resource library, parenting programs, pre-and-post-natal programs and family drop-in time and activities.
2695 Quadra (250-386-8521) – community office
595 Johnson (250-384-3396)—downtown location.
Offers assistance with meals, food hampers, clothing and household goods, employment services, housing referrals, counseling, advocacy, emergency shelter (men only), emergency travel vouchers and bus tickets, and chapel services.
Sanctuary Youth Centre
767 Humboldt Street
Youth drop-in centre aimed at youth who are isolated from mainstream society and/or living on the street. Provides tea & coffee, showers, food, and an artistic and recreational environment including musical instruments and pool tables etc, and community referral services. Hours are Tuesday 3-5pm & 7-9pm, Wednesday 3-5pm & 7-9pm, Thursday 3-5pm & 7-9pm, Friday 3-9pm.
Sandy Merriman House – women only
809 Burdett St
Shelter for women who are homeless or at risk of homelessness. Offers meals and hygiene services, counseling and access to
health care. This site is not suitable for children.
Seniors Serving Seniors
Provides information on resources for housing, legal and financial concerns.
Sooke Crisis and Referral Centre
2043 Church Rd
Offers food hampers and resource referrals.
Sooke Food Bank
2037 Shields Rd, Sooke (Sooke Community Hall)
Food bank for Sooke residents only.
Sooke Transition House
250-480-5461- 24HR EMERGENCY PAGER
Shelter for women and children leaving an abusive partner. In-house support available during daytime hours.
South Island Dispute Resolution Centre Society
102-2220 Sooke Rd
Mediation and coaching services available on a sliding scale fee-for-service basis.
St. John The Divine
1611 Quadra Street
Food bank open Tuesdays and Fridays 10am-noon in church basement. Closed during income assistance cheque week and the Tuesdays after stat holidays. They also stock items such as laundry soap, hand soap, toilet paper, some toiletries and hygiene products.
St. Vincent De Paul Social Concern
828 View St
Offers assistance with meals, food hampers, clothing, household goods, and advocacy. On income assistance cheque week, there is no meal service. Also has a home visit week during which time volunteers bring food vouchers and other assistance to those living on low incomes. Call 250-382-0712 for more information.
The Cridge Transition House for Women (CTHW)
250-479-3963 24 HR EMERGENCY NUMBER
Emergency shelter and second-stage program for women/children leaving an abusive partner, counseling and support for families in residence including children's and family counseling.
Threshold Housing Society
1524 Fort St. Victoria, B.C V8S 5J2
Threshold Housing offers transitional housing for youth, aged 16-22, who are at-risk of being homeless. Threshold exists to serve youth from across Vancouver Island through a program towards independence. Providing programming, housing, positive role models and constructive support that help youth in our community navigate the challenges of school, work, relationships and life.
Together Against Poverty Society (TAPS)
302-895 Fort St
Legal advocacy for income assistance, tenancy and disability issues. Community/public legal education on poverty issues.
Tenants Resource and Advisory Centre (TRAC)
Information hotline for residential tenancy legal issues available in English, Mandarin and Cantonese.
The 9-10 Club
740 View St (St. Andrew's)
Soup & crackers, bread & butter, coffee, tea, water, cakes available daily from 8:00AM-10:00AM.
The Law Centre
1221 Broad Street
Legal advice/assistance/representation for people who qualify for legal assistance and who live in the Capital Regional District, by appointment only.
The Law Line
General legal information and advice for people who cannot afford a lawyer but do not qualify for legal aid.
Vancouver Island Crisis Line
24 hr crisis information and resources line.
24 hr multilingual phone line for victims of any crime. Offers crisis support and referrals, information on the justice system, resources, victim services.
Victoria Best Babies Canada Prenatal Nutrition Program
1240 Gladstone Ave (Fernwood Neighbourhood Resource Group)
Program offers prenatal and postpartum support, nutrition and lifestyle education, prenatal classes, food and vitamin supplements
Victoria Child Care Resource & Referral
2001A Douglas St.
Offers info about childcare including brochures in languages other than English, phone consultations w/ Early childhood professionals, info/assistance with childcare subsidy and internet access to childcare-related websites.
Victoria Disability Resource Centre
817 A Fort Street
Offers employment and referral services, peer support and parking permits. The Assistive Technology Centre: allows an opportunity to assess and train with assistive computer technology.
Victoria Human Exchange
Offers housing for marginalized individuals who are not using drugs/alcohol and not working in the sex trade.
Victoria Immigrant and Refugee Centre Society
3rd Floor, 637 Bay St
Offers assistance with clothing needs, employment services, housing referrals, counseling, and childcare referrals, a free legal clinic, settlement workers who help with immigration and citizenship and translation/interpretation, youth programs and free computer classes.
Victoria Innovative Seniors Treatment Approach (VISTA)
2828 Nanaimo St.
Resources for older adults dealing with day-to-day problems of alcohol and other drugs including prescription, elder abuse issues, and mental health issues.
Victoria Lesbian Seniors Care Society
250-383-5144 Ext. 3087
Resources include community-building through social events and community support/care and housing referrals.
Victoria Native Friendship Centre
231 Regina Avenue
Aims to provide First Nations people with services and information designed to enhance traditional values and cultures. Includes a food box program, housing referrals, counseling, access to medical advice, and other referrals. The Family Services Team also offers support and advocacy to those families involved, or about to be involved, with the Ministry of Children and Families.
Victoria Persons With AIDS Society
1139 Yates Street
Advocacy services, peer support, positive living program (variety of events and activities), community referrals/treatment information, computer access and movie library.
Victoria Single Parent Resource Centre
602 Gorge Rd East
Offers clothing, some household goods, counseling, parenting programs and support groups, a waiting list for washers and dryers, and housing referrals.
Victoria Withdrawal Management Services
1125 Pembroke St.
Safe, overnight, sheltered assessment offering a continuum of care at multiple locations: from overnight shelter, detoxification, stabilization and supportive recovery housing.
Victoria Sexual Assault Centre
511-620 View St
250-383-3232 – CRISIS/INFO LINE
Offers counseling and advocacy, sexual assault response team, hospital and court accompaniment to women who have experienced sexual assault. Also runs a prevention program for youth.
Victoria Women's Transition House
250-385-6611- 24HR CRISIS LINE
Shelter for women and children escaping abuse includes counseling and support including individual and group, and children's. Also offers an Abused Older Women's program and a Safe Home program for older women in transition.
Victoria Youth Clinic
547 Michigan and 533 Yates
Offers youth help with medical issues, birth control, diagnosis & treatment of STD's, pregnancy testing and counseling.
Victoria Youth Empowerment Society (YES)
533 Yates St
Offers meals, shelter, employment services, housing referrals, counseling, advocacy, laundry facilities, showers, a mental health liaison, liaison for sexually exploited youth, family support for caregivers in crisis, specialized youth detox and a street outreach team. Free meal served at 5pm Mon-Thurs.
Wear 2 Start
216-733 Johnson St
Outfits unemployed women for job interviews, including hair and makeup services. Clients must be referred from a local job preparation/training/education agency.
Women's Enterprise Centre
7G-1001 Douglas Street
Offers skills development coaching/training for entrepreneurs, business advice/mentoring, networking opportunities, small business loans and professional guidance.
Offers meals, emergency shelter, clothing, housing referrals, counseling services, supported independent living, a Crystal Meth Prevention Project, and mobile street outreach.
Youth Against Violence Line
24 hr multilingual phone line for youth concerned about any kind of violence or bullying. Offers support,information about and referrals to programs and resources across the province. Confidential and anonymous.