Donating Furniture

We are grateful for your furniture donations and to make things easier, you can now donate in two ways:

  • If you would like to book a truck pick-up in the Central Victoria Area, click here to fill out our Furniture and Estate pick-up form.

    *Please note that our staff have the final say on what we are able to accept based on space and other considerations.

  • Furniture drop offs are at our Home Shop, next to our Cook St location (1803 Cook St), with the Home Shop entrance being on the North Park side of the building. Drop offs are accepted during business hours only, and items left outside the store will not be accepted. Please call the shop ahead of time to make sure they have room for your items (250-590-5137) or send an email at homeshop@womeninneed.ca. As we have a limited space and must prioritize what is most useful to our programs and stores staff have the right to refuse donations.

    *Note that donors are solely responsible for unloading all items into the store, so be sure to have someone with you to help lift for larger items.

  • To help cover rising maintenance and operational costs, a non-refundable $40 + GST truck usage fee has been introduced. This fee supports the upkeep of our vehicles so they remain safe, reliable, and ready for continued service.

    *Note that the truck usage fee does not guarantee donation acceptance. Items must meet our quality standards for use in our programs, or to sell in our shops in support of our programs. Final decisions are made by our transportation manager.

These are great examples of furniture items that are well-suited for our New Start Program

loveseat -1 .png
loveseat - 2.png
armchair -2 .png
loveseat - 3.png
armchairs (1).png
sofa -1 (1).png
Armchair.png
Dining Set - 2.png
Dining set - 1.png
Dining set - 3.png
Nightstands (1).png
mattress.png
Box spring + frame (1).png
dresser - 3 (1).png
Dresser - 1.png
dresser - 2.png
Coffee Table - 1.png
Coffee Table - 2.png
Boxspring.png
box spring holder.png
“I truly could not have created this little home for my kids and I without WIN’s help. Now we have a cozy apartment with comfy beds and a sweet little couch. My kids are delighted with everything — especially the little stuffed animals that you included.”
— New Start Program Recipient
“WIN has helped me to create and sustain a home with hope for a sustainably empowered and joyful future.”
— WIN Program Participant

We try our best to provide program participants in our New Start Program with the best quality items that we can. Furniture that does not go into our New Start deliveries is sold in our WIN Home Shop at affordable prices to our customers. We rely on the revenue from our stores to be able to run our empowerment programs for women, trans, non-binary, and Two-Spirit people. For this reason have high quality standards for the furniture that we accept. The cost to repair, recycle, or dispose of unusable furniture is not affordable for us.

Please also be aware that we may not be able to accept some pieces due to our limited warehouse and store space and we can only accept upholstered furniture from pet-free and smoke-free homes. To get a better idea if your item will be accepted, please email photos of your donations to win@womeninneed.ca, and you can also refer to our donation guidelines for more info.